How can we help?

Petit Stay helps families visiting Seoul review sitter information and send childcare requests. You send a request to the sitter you like, and the sitter accepts or declines directly. Right now we focus on evening in-room care at hotels, as a small early operation.

We review the basic information, childcare experience, and certification documents (CPR, first aid, etc.) each sitter shares at registration. That said, at this early stage we don't yet run criminal background checks. As we prepare for full operation, we'll keep strengthening our review process.

Your request goes straight to the sitter you chose. They review it and accept or decline directly, and you can follow the result on My Page.

Our standard hours are 18:00 to 23:00. We suggest booking at least 24 hours in advance.

Just email us at hello@petit-stay.com. We'll look into what happened and help with communication and reasonable next steps.

Choose “Register as a sitter” when you sign up, then fill in your introduction, languages, and available hours. We review what you've entered and let you know when your profile can go public — until then it isn't shown in search.

Online card payment isn't available at this early stage. We don't collect card details on the site — payment opens after PG (payment gateway) review, when paid service starts.

There are no paid transactions right now, so cancelling doesn't cost anything. When paid service starts, we'll explain cancellation and refund terms clearly before any payment.

We serve children aged 3 to 8.

Sitters do not provide overnight care, pool/beach supervision, vehicle transportation, or medication administration.

On the log-in screen, choose “Forgot your password?” and enter the email you signed up with — we'll send a reset link. If it doesn't arrive, check your spam folder too.

Confirmation links expire after a while. If you open an expired one, the home page will offer to send you a fresh confirmation email.